Frequently Asked Questions
Everything you need to know about your Glowery experience.
Are Glowery products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Glowery products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or store credit.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your skincare products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.